Active Listening
Course details
Year of entry
2025
Duration
4 weeks
Institution Code
G53
Location
Wrexham
Why choose this course?
The course represents an opportunity to take a key element from the counselling skill set and offer this to participants who could utilise it in their own working environment. It gives participants a chance to focus on developing their listening skills in their environment with service users and colleagues.
Participants will:
- Work collaboratively with other attendees
- Be given the opportunity to develop and gain feedback on their active listening skills
- Develop an understanding of the differences between hearing and listening and how this can be useful in a professional environment.
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Do you live in wales?
If you are living in Wales you may be able to join one of our short courses for free, click below to find out more.
Learn moreKey course features
- Combination of tutor and student led learning
- Incorporates “proven to work” frameworks to develop listening skills such as SOLER
- Considers environmental barriers to being an effective listener
- Beneficial to those considering studying: counselling, psychology, nursing, health and wellbeing and social work.
What you will study
Week 1:
- Introduction to the course and one another
- The values & qualities of active listening
- Historical and contemporary impacts on how we listen.
- Listening styles
Week 2:
- Considering SOLER
- Communicating understanding as a listener
- Looking at the difference between empathy and sympathy
Week 3:
- Barriers to listening
- Listening to respond v listening to understand
- Internal processes as a non-engaged listener
Week 4:
- Challenges
- Technology
- Self-care as a listener
- Endings
Teaching & Assessment
The course will be delivered over four half days for a total of 12 hours of classroom time via seminar/lecture, role play and working in triads.
There is an expectation that learners will engage in 188 independent learning hours making a total of 200 learning hours for the course.
Fees & funding
£95
For current staff/students please contact shortcourses@wrexham.ac.uk to request a discount code for a reduced fee
Do you live in Wales? We have a number of funding opportunities available, please complete the form below to find out if you are eligible to study this course for free. Apply now via this form.
Once you have completed your fee waiver application this will go to our funding team to process, and we will then contact you as soon as possible to let you know if you are eligible or not to have your fees waived..
If you are eligible, we will then contact you to let you know how to secure your place on the course..
* Please note the fee waiver is only available to students studying 30 credits or less in an academic year. If you commence further study during this academic year, which will take you over 30 credits, this may result in the fee waiver being removed and you may be charged for the short course.
Course Dates
If you would like to find out more about future dates for this course, register your interest.
