Active Listening
Course details
Year of entry
2025
Duration
4 weeks
Institution Code
G53
Location
Wrexham
Why choose this course?
The course represents an opportunity to take a key element from the counselling skill set and offer this to participants who could utilise it in their own working environment. It gives participants a chance to focus on developing their listening skills in their environment with service users and colleagues.
Participants will:
- Work collaboratively with other attendees
- Be given the opportunity to develop and gain feedback on their active listening skills
- Develop an understanding of the differences between hearing and listening and how this can be useful in a professional environment.
Key course features
- Combination of tutor and student led learning
- Incorporates “proven to work” frameworks to develop listening skills such as SOLER
- Considers environmental barriers to being an effective listener
- Beneficial to those considering studying: counselling, psychology, nursing, health and wellbeing and social work.
What you will study
Week 1:
- Introduction to the course and one another
- The values & qualities of active listening
- Historical and contemporary impacts on how we listen.
- Listening styles
Week 2:
- Considering SOLER
- Communicating understanding as a listener
- Looking at the difference between empathy and sympathy
Week 3:
- Barriers to listening
- Listening to respond v listening to understand
- Internal processes as a non-engaged listener
Week 4:
- Challenges
- Technology
- Self-care as a listener
- Endings
Teaching & Assessment
The course will be delivered over four half days for a total of 12 hours of classroom time via seminar/lecture, role play and working in triads.
There is an expectation that learners will engage in 188 independent learning hours making a total of 200 learning hours for the course.
Fees & funding
£95
Do you live in Wales? We have a number of funding opportunities available, please complete the form below to find out if you are eligible to study this course for free. Apply now via this form
For current staff/students please contact shortcourses@wrexham.ac.uk to request a discount code for a reduced fee
Course Dates
Start Date:
Wednesday 8th January 2025 - Book Now
The face to face sessions will take place every Wednesday from 9am - 12pm for 4 weeks - Wrexham Campus
Booking closes 1 week before course start date.
