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Enrolment FAQs
Enrolling online
- Do I have to enrol, and what happens if I do not?
Yes. Enrolment formally confirms your status as a student and gives you access to University services. Where applicable, it also allows the University to confirm your attendance to the Student Loans Company.
Complete enrolment within two weeks of the start of your teaching timetable. A new student who is not registered within two weeks of that date will be withdrawn from their studies.
- Why do I have to provide proof of identification?
- I have forgotten my password. What should I do?
- I am locked out of enrolment. Who should I contact?
- How do I access my student record?
- What should I do if the modules shown during enrolment are not correct?
- What happens if I leave re-enrolment part-way through or lose my connection?
- Why are some changes to my student record not made immediately?
- Why am I asked to consent to my personal data being shared?
- Why have I not received a re-enrolment invitation as a returning student?
- I have not received my enrolment invitation. What should I do?
- Where can I find the tuition fee liability points?
Student finance
- What must happen before Student Finance pays a new undergraduate student?
- What must happen before Student Finance pays a returning student?
- When will my student finance payment be made?
- The details held by Student Finance are not correct. What should I do?
- Will I receive my money on the payment date shown by Student Finance?
- Does the University need to scan my Student Finance letter?
- Student Finance says the University has not confirmed my registration. What should I do?
- I am completing a paper Student Finance application. Do I need to sign it?
- Why is my NHS Wales bursary still showing as pending?